Collection of your personal information
When Adult Warehouse Outlet collects any personal information on our website, we will express our need for the personal data at the point of collection. Some of the reasons why we collect your personal information include:
– Newsletter Signup
– Press Release Signup
Use of your personal information
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent.
Sharing your personal information
We do not sell or rent your personal information to third-parties for marketing purposes unless you have granted us permission to do so. We may share your personal information within Adult Warehouse Outlet or any of our worldwide subsidiaries for purposes of data processing or storage.
We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.
We will ask you for your opt-in consent to share your personal information with a third party for any other reason.
Title 18 U.S.C. §2257 Records Keeping Requirements – Compliance Statement
All models, actors, actresses and other persons that appear in any visual portrayal of actual or simulated sexually explicit conduct appearing on, or otherwise contained in, this Website were over the age of eighteen (18) years at the time the visual image was produced. Records required by Title 18 U.S.C. §2257 are on file with the appropriate Records Custodian.
Pursuant to Title 18 U.S.C. §2257, www.adultwarehouseoutlet.com was produced on INPUT DATES, and last updated INPUT DATES.
The records required to be maintained pursuant to Title 18 U.S.C. §2257 for all materials contained in the website are kept by the following Custodian of Records:
Custodian of Records
Adult Warehouse Outlet
8126 Van Nuys Blvd Unit 2, CA 91402
Credit Cards or Bank Wires are required on all International Purchases. We verify the authenticity of all card holders and you will be asked to supply the name of the bank that issued your credit card and their phone number along with the security code on the back of the credit card.
Processing of international orders will not begin until verification is made. In some cases orders may be held up to 15 days while information is verified. Prices are given in U.S. Dollars and will be converted to your currency by your local bank or Credit Card Company. International orders are shipped by the cheapest freight forward company available or one of your choice. Depending on the efficiency of the customs processing center, packages may be delayed while waiting to be cleared. Over-night delivery is available with Federal Express or DHL. For Overnight Delivery of International Orders you must contact us by phone or email. Some merchandise, because of its overweight status may require additional shipping charges.
Any customs charges that may occur are the responsibility of the customer and we have no control over any fee’s customs might charge you. You are responsible for knowing the laws of your country and limitation for products ship due to images, ingredients or by products. Please be certain that the products you order are legal in your country before placing your order. Any packages that are rejected by customs will be abandoned and no credit can be issued. We have no control on how many days “customs” in your country might hold the package for inspection. We do not process orders for delivery of items to countries embargoed by the U.S. Government.
WE DO NOT GUARANTEE DELIVERY OF ANY INTERNATIONAL SHIPMENTS AND WILL NOT BE RESPONSIBLE FOR ANY ITEMS NOT CLEARING CUSTOMS OUTSIDE OF THE UNITED STATES.
All Doc Johnson products carry a Limited 30 day Warranty from the date of purchase. If your product fails to work due to any defect in workmanship or materials, Doc Johnson will replace your purchase with the same product. All products are replaced with new products, not repaired.
View Doc Johnson Warranty by clicking here
WARRANTY SUBMISSION REQUIREMENTS
To obtain Warranty Service of your product, ship your defective product in its entirety with original packaging along with a note describing the defect to the below address, together with a proof of purchase receipt within the last 30 days and Warranty Fees of $15.00 (check or money order) payable to Doc Johnson Warranty Dept (all shipping arrangements must be made by you and all shipping charges and (or) insurance must be fully prepaid). Print and fill out the below Age Verification Form (PDF FORMAT) and attach with your Warranty Claim. You must be 18 years or older to submit your Warranty Claim.
Do not leave batteries in the vibrator between uses. If the vibrator fails to operate, check all batteries, their position in the battery compartment, and the metal spring clips which hold the batteries in place.
DOC JOHNSON ENT.
ATT. WARRANTY DEPT.
P.O. BOX 9908
NORTH HOLLYWOOD, CA 91609-9908